Terms & conditions
The terms on which Prime Walkier LTD supplies design and video services. Last updated 1 July 2026.
1. These terms
These terms apply to all services supplied by Prime Walkier LTD, a company registered in England and Wales with its studio at 50 The Limes Avenue, London, United Kingdom, N11 1RH. Where a signed proposal or statement of work conflicts with these terms, the proposal takes precedence.
2. Quotes and acceptance
Quotes are valid for 30 days. A contract forms when you accept a written quote or pay a deposit. Any change to the brief after acceptance will be requoted in writing before further work is carried out.
3. Fees and payment
Project work is invoiced 50% on acceptance and 50% on delivery. Monthly plans are invoiced in advance on the same date each month. Invoices are payable within 14 days. Late payment may attract statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998. All fees exclude VAT, which is added where applicable.
4. Your responsibilities
You agree to provide materials, feedback and approvals within the timescales set out in the project schedule, and to ensure that any content you supply does not infringe a third party's rights. Delays in feedback move the delivery date by an equivalent period.
5. Revisions and scope
Revisions are unlimited within the agreed scope. A revision that alters the objectives, quantity or format of a deliverable is a change of scope and will be quoted separately.
6. Intellectual property
You retain ownership of all material you supply. Ownership of the final deliverables, including source files, transfers to you on receipt of full payment. Until then, Prime Walkier LTD retains all rights. Third-party assets such as fonts, stock footage and music remain subject to their own licences, which we will identify to you.
7. Portfolio rights
Unless you tell us otherwise in writing, we may display completed work in our portfolio and marketing. We will always honour a request to keep a project private, including retrospectively.
8. Confidentiality
Each party will keep the other's confidential information private and use it only for the purpose of the project. This obligation survives the end of the contract.
9. Cancellation
You may cancel a project at any time. Deposits are non-refundable and you will be invoiced for work completed up to the cancellation date. Monthly plans may be cancelled with 14 days' written notice before the next billing date.
10. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud. Subject to that, our total liability in connection with a project is limited to the fees paid for that project, and we are not liable for loss of profit, revenue or anticipated savings.
11. Force majeure
Neither party is liable for delay caused by events outside its reasonable control, provided it notifies the other promptly and takes reasonable steps to mitigate.
12. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
13. Contact
Questions about these terms can be sent to primewalkierltd@gmail.com or by post to the studio address above.